HUNT VALLEY, Md., Nov. 7, 2013 /PRNewswire/ — A leader in industrial electronics repair, ACS Industrial Services (http://www.acsindustrial.com/) understands that broken, malfunctioning equipment has an immediate impact on the bottom line. ACS offers the following helpful pointers to guide the selection of a quality, trusted repair service:
Consider Repair Turnaround Times
Lengthy downtime for repairs is unacceptable from an operations perspective, and vendors who cannot specify a repair window should be avoided like a bad cold. With an emphasis on transparency and rapid turnaround, ACS completes most repairs within 1 to 2 weeks, or as few as 2 to 5 days with the Rush Service.
Calculate Repair Cost vs. Buying New
Repair is not necessarily the best option every time. Sometimes it's more economical and practical to buy new, especially if a particular unit is a low-cost item or has gone through several repair cycles already. After all, each repair adds to the TCO—total cost of ownership.
ACS provides a free, no-obligation evaluation service, greatly simplifying the decision between repairing and replacing. Customers need only pay shipping costs to receive an accurate, timely quote.
Beware of Communication Breakdown
Shipping a part to a repair vendor involves a certain amount of trust. ACS keeps customers in the loop by assigning a dedicated service coordinator for each and every job. Customers can expect regular updates through each phase of the repair process. Contrast this with the experience of a repair vendor that willfully leaves people in the dark, and the value of ACS becomes clear.
Look for Warranty Coverage
A one-year warranty is standard in the repair industry. ACS goes above and beyond, providing two years coverage on all parts and labor, demonstrating strong belief in its professional and experienced repair technicians and processes.
Electronic equipment breakdowns are all but inevitable in the workplace, but getting taken to the cleaners by a third-party repair service doesn't have to be. Since beginning operations in 1999, ACS has successfully repaired over 26,000 pieces of equipment. ACS has expertise in all types of industrial electronics, including, but not limited to, power supplies, CNC boards, printed circuit boards, AC and DC drives, servo controls, and process controllers.
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