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Google’s two-week-old Pixel 2 XL displays show burn-in issue

G’s OLED panels have another problem

The Pixel 2 and 2 XL are considered the top Android phones currently available, but the 2 XL is experiencing a number of display issues. Along with a strange blue shift at certain angles and graininess, the 2 XL is now experiencing burn-in on devices that are only a week or two old.

Pixel-2

Image courtesy of Ars Technica.

Android Central first reported the issue, displaying a picture of the Pixel 2 XL with a comment about the image retention surrounding the navigation bar. Soon after, a number of reports of burn-in displays began surfacing.

Users are also reporting a high-pitched noise produced by both Pixel 2 models. Some users observed that turning off NFC fixes the clicking sound, but the high-pitched one remains. Google Support did confirm that a fix will be issued for both problems.

The search giant issued the following statement, ensuring that it was investigating the allegations:

The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.

pixel2xl-burnin

Image courtesy of Ars Technica.

While a screen burn-in at this level is not enough to render the phone unworkable, it does impact devices like Google’s Daydream View headset with the smartphone.

Nonetheless, it’s been a difficult couple of weeks for Google’s hardware department. In addition to the display issues with the Pixel 2 XL, the Google Home Mini shipped with a top touch surface that was so flawed, the company had to permanently disable it.

Source: Ars Technica

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