Mouser Electronics: Providing Solutions for Designs of the Future

Mouser Electronics: Providing Solutions for Designs of the Future

By Mouser Electronics, www.mouser.com, (800) 346-6873

Technology never stands still. Keeping pace with all of the newest developments and latest innovations remains one of the biggest challenges for design engineers tasked with creating the next technological wonder.

At the hub of the technology revolution and global electronics distribution is Mouser Electronics. Aside from supplying engineers with the newest semiconductors and electronic components for their next-generation designs, Mouser also delivers the information and support they need — when they need it.

Web of activity

Mouser’s business model is focused on helping design engineers get to market faster. Playing an increasingly central role is the company’s award-winning website, www.mouser.com. From the start, Mouser saw the web as a logical way to not only provide an easy method to purchase products, but also offer a platform to give engineers information quickly.

The company has developed thousands of product knowledge training sites as the place to learn detailed information and access downloadable resources about the newest products and latest technologies. It also provides information on major applications, including medical, building automation, lighting, and more. Engineers can quickly use block diagram navigation to source products and access product data sheets, videos, white papers, application design notes, articles, and other solution-based content on the hottest new technologies.

“In today’s competitive marketplace, design engineers are faced with multiple challenges . . . from redesigns to regulations to time constraints. We want to help engineers save time, and the web is naturally a great way to do that,” states Kevin Hess, Mouser Vice President of Technical Marketing. “Engineers are coming to our site for more than just components. They want knowledge. Much of today’s advanced design solutions require more than a list of part numbers and suppliers in stock. They need to research and identify the best solutions for their specific applications. As a trusted resource, we provide this valuable knowledge in a user-friendly format.”

Support without boundaries

Another key component to Mouser’s growth is its unwavering commitment to service and support. Mouser continues to open local sales and Customer Service Centers around the globe. The company has 19 locations strategically placed worldwide, with more on the horizon.

Due to the complexity of many of the leading-edge components and devices Mouser stocks, local support is essential. There is nothing that equals the familiar tone of someone’s voice over the phone who knows the local language and culture. Mouser is able to answer questions in 17 languages and transact business in 17 different currencies — all from the customers’ same time zone. As time is of the essence, Mouser provides same-day quick shipping to its customers across the globe on most orders received by 8 p.m. U.S. CST.

Hess concludes, “Everyday we think of additional ways that we can help engineers. We serve the needs of the design chain. Our focus is on product availability, information availability, local technical support and customer service.”

For more on Mouser, visit www.mouser.com. ■