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NYC subways get a digital makeover with interactive touch-screen kiosks

For first-time riders, and even regular commuters, reading a New York City Subway map can be confusing.

 
Now, the Metropolitan Transit Authority (MTA) has partnered with technology company Control Group to bring subway riders interactive touchscreen travel stations.

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New kiosks set to enter NYC subway stations. (Image via Control Group)

 
The On-The-Go! Travel Stations will feature train delays, outages, and a navigation system, for starters. The MTA has also partnered with third-party developers to bring users applications that give them local history, shopping, and dining options.

On-The-Go! uses a flexible platform that enables live video and real-time updates. Each stainless-steel kiosk includes a 47-inch touchscreen with an operational temperature of 200ºF. The kiosks will also incorporate cameras and microphones for two-way communication and will make Wi-Fi available for users waiting for their trains.

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Now commuters can use this interactive map. (Image via Control Group)

The kiosk content is remotely controlled from a secure web-based management system, and applications can be changed or updated as needed.

The pilot travel station made its debut on March 20 at the Bowling Green station and will spread out to Penn Station, Grand Central Terminal, Atlantic Avenue- Pacific Street, and Jackson Heights/Roosevelt Avenue stations.

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MTA representative Paul Fleuranges introduces the On-The-Go! Travel Station. (Image via MTA)

  
The MTA explains that each kiosk can be customized according to time of day and specific location. For example, at the Penn Station travel station, subway information would display in the morning and Long Island Rail Road information would display in the evening.

If the pilot kiosks are well received, the MTA will initiate a total of 90 touchscreens into the NYC subway system. They will feature many paid advertisers that will help offset installation costs.

Looks like the two million commuters and tourists that ride the subways each day are in for a new, hi-tech experience.

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