Manncorp, a distributor of surface-mount (SMT) and through-hole assembly and rework equipment, including pick and place machines, reflow ovens, and inspection equipment, has an all-new, responsive website that went live in October. Adapting automatically to any screen size or platform, the new site is built upon an advanced content management system. Visitors to manncorp.com are now able to configure machine options, arrange financing, and even organize worldwide shipping, in the no-pressure, self-service environment of an e-commerce experience. Users can also search and bookmark info on their smartphones.
When logged in to the site, visitors can view and compare full pricing and request customized quotes—not just for basic equipment, but for all options and accessories—including installation, training, and shipping. International customers can even get price quotes that include shipping to their nearest port of import. “If you go to our competitors’ websites, you’ll notice that most of them require the customer to call for the type of information that doesn’t really necessitate talking to a salesperson,” says Manncorp President, Henry Mann. “Today’s engineers know what they’re looking for and can usually find it by searching the internet anyway. We just try to make it easier for them by having everything they need all in one place.”
Mann is quick to point out that sales engineers are still always available, 24/7, to answer questions, review equipment configurations, and make additional recommendations when necessary. “Because our website provides so much information up front, communication with sales is very efficient and makes the best use of our customers’ time.”
Sales and support offices in three locations: East (Huntingdon Valley, PA), West (San Diego, CA) and Mexico. www.manncorp.com
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